1. What Are Cookies?
Cookies are small text files placed on your computer, tablet or phone when you visit a website. They help websites work efficiently, improve your experience and provide information to operators.
Persistent cookies remain until they expire or are deleted; session cookies are deleted when your browser closes. First-party cookies are set by this website, while third-party cookies are set by integrated services.
References to cookies include similar technologies such as pixels, web beacons and local storage.
2. How We Use Cookies
- To ensure the website works correctly and securely.
- To remember preferences and settings.
- To understand usage and improve design and content.
- To measure communications and marketing effectiveness.
- To provide relevant and, where applicable, personalised content.
3. Categories of Cookies We Use
Strictly Necessary Cookies
Always active, cannot be disabled
These enable core functions such as navigation, secure access and form submissions. They do not collect personally identifiable information for marketing.
| Cookie | Purpose | Duration |
|---|---|---|
| cookie_consent | Stores your cookie consent preferences | 12 months |
| session_id | Maintains your session state during a visit | Session |
| csrf_token | Security token to prevent cross-site request forgery on forms | Session |
| chat_state | Remembers the state of the concierge chat widget | Session |
Analytics and Performance Cookies
Optional, requires your consent
These help us understand website interaction through aggregated, anonymous information and improve performance.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| _ga | Google Analytics | Distinguishes unique visitors | 2 years |
| _ga_* | Google Analytics | Maintains session state across page requests | 2 years |
| _gid | Google Analytics | Distinguishes visitors within a 24-hour period | 24 hours |
Functional Cookies
Optional, requires your consent
These enable enhanced functionality and personalisation. If declined, some features may not function properly.
| Cookie | Purpose | Duration |
|---|---|---|
| lang_pref | Stores your preferred language setting | 12 months |
| region_pref | Stores your preferred region for localised content | 12 months |
Marketing and Advertising Cookies
Optional, requires your consent
These may deliver relevant advertisements, limit frequency, measure campaign effectiveness and build a profile of interests.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| _fbp | Meta (Facebook) | Tracks visits across websites for targeted advertising | 3 months |
| _gcl_au | Google Ads | Stores conversion data for Google Ads campaigns | 3 months |
| li_sugr | Used for LinkedIn advertising and analytics | 3 months |
4. Managing Your Cookie Preferences
Cookie consent banner. On your first visit, the banner allows you to accept or decline non-essential cookies. Clear your cookies and revisit the site to change preferences.
Browser settings. Most browsers let you block all or third-party cookies, or delete cookies on closing. Blocking all cookies may affect website functionality. Look under Privacy or Privacy & Security settings in Chrome, Firefox, Safari or Edge.
Third-party opt-out tools. You may use the Digital Advertising Alliance, Network Advertising Initiative, European Interactive Digital Advertising Alliance, or the Google Analytics Opt-out Browser Add-on.
5. Third-Party Cookies and Services
Embedded maps, video players or social sharing buttons may set their own cookies. DRG does not control them; please review the relevant provider’s policies.
DRG does not use cookies to collect or process medical or health data. Website cookies are limited to operation, analytics and marketing as described above.
6. Legal Basis for Using Cookies
Cookies are governed by the Privacy and Electronic Communications Regulations 2003 and UK GDPR. Strictly necessary cookies use the PECR Regulation 6 exemption. Analytics, functional and marketing cookies are placed only with consent, which you may withdraw.
7. Changes to This Cookie Policy
We may update this policy for changes in technology, legislation or business operations. Updates will appear here with a revised date, and we recommend periodic review.
Contact Information
Dr Galyna Ltd t/as Dr Galyna's Wellness Hub
Email: support@thewellnesshubglobal.com
Website: www.thewellnesshubglobal.com